This class, delivered by American Maid founder/owner Liz Trotter, sets you up with the basic elements of the recruiting and hiring system used by successful and still-growing cleaning companies. The key is that this system goes beyond simply giving you a list but also provides guidance on how to evaluate candidates - what are good, mediocre, and bad answers to application and interview questions, for example.  

Class Agenda

• Before You Hire: mission statement, core values, compensation models, benefits, compliance
• Recruiting Process: when to hire, where to recruit, positions and job descriptions
• Application Process: the application, attitude assessments, reference checks
• Interview Process: questions, answers, scoring, screening
• Hiring Process: making an offer, paperwork, drug test, background check and eVerify
• Next Steps: starting to introduce your culture

Download Contents

1. Class Video (duration 54:28)
2. Class PPT Slides
3. Recruiting and Hiring Workbook
4. Job Descriptions: AMCLLC (Liz Trotter's) Team Cleaner
5. Job Descriptions: AMCLLC List of positions and promotions (League Structure and Growth Ladder)
6. Job Descriptions: CK (Tom Stewart's) Administrative/Office Manager
7. Job Descriptions: CK Field Supervisor/Inspector
8. Job Descriptions: CK House Cleaning Technician (HCT)
9. Job Descriptions: CK Operations Manager
10. Interviews: AMCLLC Application and Interview Process
11. Interviews: AMCLLC Interview Questions
12. Interviews: AMCLLC Interview Evaluation and Scoring Rubric
13. Interviews: Reference Check Questions
14. Hiring: AMCLLC Offers of Employment
15. Hiring: AMCLLC New Hire Set-up Checklist
16. Hiring: CK Personnel File Guidelines
17. Hiring: MMS (Derek Christian's) New Hire Letter
18. Onboarding: AMCLLC New Hire Onboarding Checklist
19. Onboarding: AMCLLC New Hire Orientation Checklist

This class (or business topic) was originally presented live as one piece of the comprehensive Foundations of Success program. Business coaches/consultants Derek Christian, Tom Stewart and Liz Trotter are now making all 22 classes of the program available through Foundations Fast Track. purchase the full program (all 22 classes at once) for only $2549!

Class video recordings may reference specific dates and event, the previous class or the next class, a private Foundations Facebook group and/or the eLearning platform www.SchoolOfCleaning.com. These details and access points are not included in any Foundations Fast Track purchase.