Annual Planning and Goal Setting (12-month plan)
Annual Planning is not limited to a January - December schedule; you can start it at any time! Get your Annual Planning Toolkit and get started RIGHT NOW with our instant...
$ 999
Build Culture with Parties and Games
Introducing parties into your company is another great way to boost morale, engage employees, and build culture. They offer a grand opportunity to engage company core values outside of job...
Conducting In-Home Consultations and Estimates
There are LOTS of ways to do In-Home (aka on-site) consultations with prospects and existing clients, but there are some key behaviors that will assure your success. The module is...
Developing a Growth Ladder, Structuring a Pay Scale and Creating a Culture of Promotion
With so many questions in the online discussion groups about how much to pay folks during different stages of employment, you might find Liz Trotter's management module on Developing a...
Discovering and Managing Employee Issues
You can’t fix it if you don’t know it’s broken, right? It’s the same way with people, but we all know it’s hard to get to share their concerns. Using...
Employee Personal Development System
Some employees have hurdles they need to overcome; others have dreams they want to make into reality. Offering your time, expertise, business savvy, and network is an outstanding employee benefit...
Employee Satisfaction Survey
This module focuses on using surveys and activities to learn more about what attitudes, ideas, and goals employees have about the work they are doing in your company. You want...
Giving Employees Time Off
Many business owners – across industries – struggle with how much time off to give to employees and how to balance it, especially when it seems everyone wants off at...
Handling Damages and Breakage
When something is damaged in a client's home, it can feel very stressful. Having a set plan for how to handle all types of damage and breakage can relieve that...
Handling Gossip and Staff Conflicts
Addressing and smoothing over conflicts – especially gossip – is one of the hardest things for CBOs and managers to deal with. This module will help simplify the process by...
Handling Injuries
This management training module focuses on safety, specifically injuries, as a part of procedure. Unfortunately, since we aren’t granted the power to control everything in the universe, no matter how...
Having Those Difficult Conversations 1: Hiring with Core Values
Using your core values to develop a hiring plan is a great start to employee retention. In this module, you are going to learn how to use your core values...
Having Those Difficult Conversations 2: Mistakes, Absences, Hygiene, Performance
Get ready for your next "difficult conversation" by practicing these common but touchy subjects. The module is available for instant download and includes Employee Made a Mistake (video) Employee Doesn't...
Having Those Difficult Conversations 3: Discipline and Firing
A particularly snarly collection of conversations centers on implementing a discipline system, particularly when it leads up to termination. It’s easy to fill out the paperwork that aligns with your...
Leadership Habits: Catch and Recognize Good Performance
This module focuses on the leadership habit of catching and recognizing good performance: I make a special effort to catch employees doing things right – I recognize/reward good performance when...
Leadership Habits: Delegation and Accountability
Just one of the qualities of a great leader (as opposed to a good leader) is his/her ability to delegate and to hold others accountable. When our employees are not...
Leadership Habits: Giving Employee Performance Feedback
Being a great leader of your company means you get both the fun of sharing the successes of your staff with them and other as well as addressing the quality...
Leadership Habits: Teaching/Coaching versus Correcting
Correction is an activity focused on a past action. Teaching and coaching are activities focused on future possibilities. It’s the future that we can change, so the more teaching and...
Leading with a Mission Statement and Core Values
This module is special; it was the very first one designed by company culture expert Liz Trotter. It’s a true strategic activity because your entire company culture will be built upon...
Managing Change in Your Company
Dealing with and overcoming change is one of the hardest things we much deal with as the leaders in our companies. Watch the videos in this module as you follow...
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