Foundations of Success Fast Track

This class, delivered by American Maid founder/owner Liz Trotter, covers how you can get better at defining and setting expectations before the first service is ever delivered but especially how to...

This class, delivered by American Maid founder/owner Liz Trotter, reviews the basic elements of an apology to make it easier for owners/managers to quickly and easily de-esclatate angry customers and...

This class, delivered by Castle Keepers owner/CEO Tom Stewart, breaks down the connections between your cleaning times, labor costs, supplies, and your company's different profitability points as well as how...

This class, delivered by My Maid Service and ACS Commercial Cleaning owner Derek Christian, walks you through the final step of transitioning from a cleaner or even manager of your...

This class, delivered by Castle Keepers owner/CEO Tom Stewart, addresses the financial needs and effects of adding office staff as a way to grow your company and revenue, directly complementing...

This class, delivered by American Maid founder/owner Liz Trotter, shows you what to consider in developing a successful cleaner training system so that your customers stay happy - or can't...

This class, delivered by Castle Keepers owner/CEO Tom Stewart, gives you the tools to measure your existing cleaning times toward creating time standards and a bill rate to charge for...

This class, delivered by American Maid founder/owner Liz Trotter, walks you through the basic decisions you need to make (ideally) before you start your business but certainly at key milestones...

Begin as you mean to continue. The first day a new employee spends with you sets the tone for the entire working relationship. And while you (a business owner) are...

This class, delivered by My Maid Service and ACS Commercial Cleaning owner Derek Christian, shows you how to lay the groundwork for your entire marketing strategy and campaign with a...

This class, delivered by My Maid Service and ACS Commercial Cleaning owner Derek Christian, details the importance of keywords in defining and growing your online presence; from the relationship between...

This class, delivered by My Maid Service and ACS Commercial Cleaning owner Derek Christian, focuses on how to design and use your quoting method to lead the sales conversation, open...

This class, delivered by Castle Keepers owner/CEO Tom Stewart, is an exciting introduction and guide to the metrics and an amazing dynamic spreadsheet capable of showing you what you'll need...

Once you've got a new cleaner trained and in the field, how do you plan to keep up with him/her? Just as you have expectations that performance quality will not...

This class, delivered by American Maid founder/owner Liz Trotter, sets you up with the basic elements of the recruiting and hiring system used by successful and still-growing cleaning companies. The...

This class, delivered by Castle Keepers owner/CEO Tom Stewart, is the starting place for any business owner who's been running the office alone and is desperate to hire that first...

This class, delivered by My Maid Service and ACS Commercial Cleaning owner Derek Christian, focuses on how to design and use your quoting method to lead the sales conversation, open...

This class, delivered by Castle Keepers owner/CEO Tom Stewart, focuses on tracking and understanding the data that tells a business owner or hiring manager when you're about ready to need...

This class, delivered by My Maid Service and ACS Commercial Cleaning owner Derek Christian, shows you the easy and natural extension of your website - especially a blog - into...

This class, delivered by My Maid Service and ACS Commercial Cleaning owner Derek Christian, is the original "first class" of the Foundations of Success program, presenting the basic five stages...