News — customer service

  It doesn't matter if you think the mantra "the client is always right" is true or not. It only matters that you TREAT the client like s/he's right.Subscribe: http://cleaning-business-builders.myshopify.com/collections/frontpage/products/field-staff-training-daily-engagement-videos

If you want to move out of the field and into the office, this is what you need to be doing and demonstrating to your boss to make her see you as a good customer service rep: answering phones, helping clients change their appointment times, listening to needs and upselling services that will help make the client happy and lead to referrals.Learn more at http://cleaningbusinessbuilders.com/Programs/Hi-PEP