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News — Attendance

[Video] Attendance:

Posted by CeCe Mikell on

You *really* need the day off, but you forgot to put in your time off request. So you call in sick. Result: boss is frustrated; scheduler is frantic; client is inconvenienced; you get a complaint just because the client feels put out. And then someone finds out on Facebook or from your picture in the paper that you weren't sick but playing hookie.Here's a MUCH better way to handle a last-minute time off need, even when it's your fault you missed the request deadline. Subscribe for more Daily Engagement Videos like this.

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[Video] Attendance: Time Off Request NOT Approved

Posted by CeCe Mikell on

It's going to happen. You're going to need some days off, and the boss/scheduler is going to have to say no. And you're not going to like it.Why did the boss say no? Because the schedule for those days can't handle you being off.Find out what that means for you and what your response options are. Subscribe to Daily Engagement Videos like this.  

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[Video] Attendance: Being Late

Posted by CeCe Mikell on

If you're late one day, it's not a big deal. Cut yourself some slack, but get to work right away when you get there.But if you being late gets to be a regular occurrence, it's essential that you talk with your boss about the problem and get it fixed ASAP.If you don't, verbal warnings become formal write-ups, and those become termination papers. And in many states, termination with cause (you violating company policy) can prevent you from receiving unemployment benefits. Subscribe at http://cleaning-business-builders.myshopify.com/collections/frontpage/products/field-staff-training-daily-engagement-videos

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[Video] Attendance: Time Off Requests

Posted by CeCe Mikell on

The goal of time off policies is to give staff as much time off as possible while still being able to provide promised services to clients. That's the balancing act that bosses and schedulers face every time they get a time off request on their desk.And attendance policies establish the limit of days off that the company can handle before there is a significant impact on the schedule.What happens when your request affects the schedule? The company loses money. What happens when the company loses money? Staff - including YOU - lose hours and income.So make sure you observe the...

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[Video] Attendance: Calling Out

Posted by CeCe Mikell on

When you call out on the day you're scheduled to work, your integrity is on the line. Don't make your clients question your integrity. Don't make your teammates questions your integrity. Don't make your supervisor/boss questions your integrity.Why?In this job, you risk losing commissions from lost clients and hours because you're seen as not reliable.And for your next job, you risk a less-than-encouraging reference.Whenever possible, request time off to make sure that everyone gets what they need - including you!Learn more at http://cleaningbusinessbuilders.com/Programs/HiPEP.

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