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[Video] The Client Says: You Did It

Posted by CeCe Mikell on

  It doesn't matter if you think the mantra "the client is always right" is true or not. It only matters that you TREAT the client like s/he's right.Subscribe: http://cleaning-business-builders.myshopify.com/collections/frontpage/products/field-staff-training-daily-engagement-videos

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[Video] Attendance: Calling Out

Posted by CeCe Mikell on

When you call out on the day you're scheduled to work, your integrity is on the line. Don't make your clients question your integrity. Don't make your teammates questions your integrity. Don't make your supervisor/boss questions your integrity.Why?In this job, you risk losing commissions from lost clients and hours because you're seen as not reliable.And for your next job, you risk a less-than-encouraging reference.Whenever possible, request time off to make sure that everyone gets what they need - including you!Learn more at http://cleaningbusinessbuilders.com/Programs/HiPEP.

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