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In this Daily Engagement Video (DEV) Liz Trotter of Cleaning Business Builders talks to employees about gossip vs sharing. These 4-7 minute videos aimed directly at your employees could NOT be easier. You literally push in the DVD, press play and walk away. Day in and day out, the critical basics of being in the field and dealing with your Clients are drilled into the members of your work force. They are part of HiPEP, the High Performance Employee Program by Cleaning Business Builders. Subscribe to DEVs at http://cleaning-business-builders.myshopify.com/collections/frontpage/products/field-staff-training-daily-engagement-videos.

Understanding what gossip is - and isn't - is the first step to reducing its use and effects on employee morale in your company. Use this Daily Engagement Video to show your staff what gossip really is.Subscribe: http://cleaning-business-builders.myshopify.com/collections/frontpage/products/field-staff-training-daily-engagement-videos

Understanding what gossip is - and isn't - is the first step to reducing its use and effects on employee morale in your company. Use this Daily Engagement Video to show your staff what gossip really is.Subscribe: http://cleaningbusinessbuilders.com/Programs/Hi-PEP  

The quality manager has a unique role and is often in communication with the owner, the client, and the technicians about how well each clients' needs are being met. Quality managers perform inspections - planned and surprise - and recommend how to "fix" quality problems when they show up in a report. QMs sometimes are in charge of handling complaints, negative feedback, and breakage situations - mainly because the QM will use the new data to evaluate the current policy and procedure and make recommendations to improve them if necessary.Learn more at http://cleaningbusinessbuilders.com/Programs/Hi-PEP  

If you've been particularly successful up-selling add-on services to clients when you clean their homes, you might consider getting yourself ready to ask for a promotion to do more sales and marketing for your company.Learn more at http://cleaningbusinessbuilders.com/Programs/Hi-PEP